PERFORMANCE MANAGEMENT AND KPI FORMULATION TRAINING
Testimonies:
"I have picked up a lot of learnings from the training, and I’m taking away tips that will help us conduct a more effective performance appraisal for our organization." ~ Abieyuwa Asemota {HR Executive, Benin Medical Care}
"The training session was interactive and spot-on for what a performance management system should be; so far the feedback from the performance management project I embarked upon shortly after the training has been amazing." ~ Ijeoma Okoro {HR Manager, Uni-Medical Healthcare Limited}
"The performance management master class was detailed; the trainer explained the practical processes of performance management. i would recommend the class for all HR professionals." ~ Loretta Imonikhe {HR Manager, Gabsyn Peyzs}
Performance management was broken down to the small bits for understanding and implementation. ~ Taiwo {HR Manager}
It was flexible, engaging, and insightful. ~ George Akindele {Performance Management Analyst, IBEDC}
The training met my expectations. ~ Makanjuola Damilola Tunde {HR/Admin Coordinator, Chartered Institute of Taxation of Nigeria}
What Participants Will Master
By the end of this intensive masterclass, participants will confidently master the following capabilities:
🧭 1. End-to-End Performance Management Design
Participants will master how to:
- Design a complete performance management system from scratch
- Distinguish between traditional appraisal and modern continuous performance management
- Align performance management with organizational strategy and business outcomes
- Apply performance management at employee, departmental, and organizational levels
🎯 2. Strategic KPI & OKR Formulation
Participants will master:
- Translating organizational strategy into measurable KPIs
- Writing clear, outcome-driven KPIs and OKRs
- Differentiating KPIs, metrics, KRAs, and OKRs with practical examples
- Selecting the right KPIs for different functions (HR, Finance, Tech, Logistics, Admin, etc.)
- Reviewing and updating KPIs as strategy evolves
🧩 3. Balanced Scorecard & Strategy Mapping
Participants will master how to:
- Build and interpret Strategy Maps
- Apply the Balanced Scorecard across Financial, Customer, Internal Process, and Learning & Growth perspectives
- Cascade organizational scorecards down to departments and individuals
- Use BSC alongside OKRs without conflict (co-location in practice)
📊 4. Practical Performance Dashboard Development (Excel-Based)
Participants will master:
- Structuring clean KPI datasets for analytics
- Building PivotTables from raw performance data
- Creating interactive KPI dashboards using Excel
- Designing Actual vs Target charts correctly
- Adding slicers (Department, Employee, KPI, Month) for dynamic reporting
- Applying RAG (Red-Amber-Green) performance indicators
- Interpreting dashboards for management decision-making
🔍 5. Performance Analysis & Insight Generation
Participants will master how to:
- Conduct variance analysis to identify performance gaps
- Interpret trends and patterns across time and departments
- Distinguish between leading and lagging indicators
- Diagnose root causes of underperformance using data
- Convert dashboard outputs into actionable insights
👥 6. Employee Performance Appraisal & Review Methods
Participants will master:
- Multiple performance appraisal methods (MBO, BARS, Competency-based, 360-degree feedback, Balanced Scorecard)
- Selecting the right appraisal method for different roles and contexts
- Designing fair, defensible appraisal forms and scoring systems
- Avoiding common appraisal errors and rating bias
- Running effective performance review conversations
🏢 7. Organizational Performance Appraisal
Participants will master how to:
- Appraise the organization itself, not just individuals
- Evaluate processes, procedures, SOPs, systems, and workflows
- Assess organizational effectiveness using KPIs and scorecards
- Identify performance gaps at process and system levels
- Use WBS (Work Breakdown Structures) to track execution performance
🔧 8. Performance Improvement & Coaching Techniques
Participants will master:
- Applying the GROW coaching model in real workplace scenarios
- Designing performance improvement plans (PIPs)
- Coaching for skill gaps, attitude issues, and execution challenges
- Managing underperformance constructively
- Supporting high performers for sustained excellence
💰 9. Linking Performance to Reward & Compensation
Participants will master how to:
- Collaborate effectively with Compensation & Benefits teams
- Design performance-linked reward frameworks
- Use performance data to support bonus, merit, and promotion decisions
- Build performance-reward matrices
- Run calibration sessions to ensure fairness and equity
🧠 10. Data-Driven HR & Managerial Decision-Making
Participants will master:
- Using performance data to influence leadership decisions
- Presenting performance insights to executives
- Defending appraisal outcomes with evidence
- Moving HR from operational support to strategic business partner
- Building credibility through structured, data-backed reporting
🤝 11. Practical Application Through Simulations & Case Studies
Participants will master:
- Real-life performance problem diagnosis
- Applying multiple appraisal methods to a single scenario
- Handling difficult performance conversations through role-plays
- Designing practical solutions to performance challenges
- Translating theory into real organizational practice
📈 12. Implementation Readiness
By the end of the program, participants will leave with:
- Ready-to-use KPI templates
- Appraisal forms and scoring models
- Dashboard templates
- Action plans for immediate workplace implementation
- The confidence to lead performance management initiatives independently
⭐ Bottom Line
Participants don’t just “learn” performance management —
they leave able to design, implement, analyze, and defend performance systems with confidence.
Who Should Attend
HR Managers | People Operations | Team Leads, Business Heads | HR Consultants
Learning & Development Practitioners | Performance and Strategy Officers.
What You Receive
Every participant receives:
📊 KPI Dashboard Excel model
📌 Case Study Pack
🎓 Certificate
🎯 1-Year Mentorship Support
✨ Participant Workbook + KPI & Appraisal Templates
✨ Participant Workbook + KPI & Appraisal Templates
✨ KPI/OKR Template Pack
✨ KPI Dictionary (Editable)
✨ Performance Appraisal Forms
✨ Organizational Scorecard Template
✨ WBS Implementation Sheet
✨ Excel Dashboard Template
✨ Complete Facilitator Notes (Lite Version)
✨ Access to Post-Class Support Group
Training Options & Fees
Discounted Fee = ₦200,000
For Direct Transfer or Inquiry, Please Call:
📞 2348140721144+2349000091203920081
+2348065917285